Job Information
Integra LifeSciences Coordinator, Sales Operations in xx, United States
Changing lives. Building Careers.
Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what’s possible and making headway to help improve outcomes.
We are seeking a highly motivated and organized individual to join our Consignment Order Management team as a regional Coordinator. This pivotal role will support our sales field with the end-to-end consignment process. This role will also provide partnership to our internal and external partners to maximize productivity and sustain high levels of customer service. The ideal candidate will possess strong communication skills, exceptional organizational abilities, and impeccable attention to detail.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Develop a strong rapport with our customers providing clear and consistent communication focused on execution of the consignment process
Comprehensive end-to-end knowledge of the consignment inventory process from product shipment to invoicing
Deep level of understanding of all levels of consignment inventory, inclusive of Service Level Agreements, Field Inventory Management, and Hospital Consignment
Communication and resolution of any issues or concerns related to consignment inventory management within the region.
Ensure compliance with company policies, procedures, and regulatory requirements related to consignment inventory management.
Assist in the review and handling of open order report for outstanding revenue opportunities
Qualifications:
The requirements listed below are representative of the knowledge, skill, and/or ability required for this position.
Bachelor's degree in business administration, healthcare administration, or a related field preferred
5-8 years’ experience in Sales Operations and/or Customer Service experience, preferably in medical device and/or pharmaceutical industry
Excellent communication skills, both verbal and written, with the ability to effectively interact with diverse stakeholders.
Exceptional organizational abilities and attention to detail.
Strong understanding of the order to cash process
Experience in customer conflict resolution
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and experience with inventory management systems/software is a plus.
Integra LifeSciences is an equal opportunity employer, and is committed to providing equal employment opportunities to all qualified applicants and employees regardless of race, marital status, color, religion, sex, age, national origin, sexual orientation, physical or mental disability, or protected veteran status.
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EEO Is the Law (https://www.eeoc.gov/laws/index.cfm) | EOE including Disability/Protected Veterans (https://www.eeoc.gov/eeoc/publications/ada_veterans_employers.cfm)
Integra LifeSciences is committed to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA (https://www.eeoc.gov/eeoc/publications/fs-ada.cfm) . If you have difficulty using our online system due to a disability and need an accommodation, please email us at careers@integralife.com or call us at 855-936-2666.
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