Job Information
Integra LifeSciences Account Manager in IN, India
Changing lives. Building Careers.
Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what’s possible and making headway to help improve outcomes.
Drive revenue and sales to meet organisational targets through Account Management.
Develop and implement an on-going sales plan to achieve sales objectives and develop / penetrate the market.
Target and develop new account opportunities while supporting current initiatives within the assigned region through:
supporting case coverage in the operating room,
extensive product knowledge,
exceptional customer service within selected accounts and key stakeholders,
participation in new product launches when required.
Provide effective and timely response to customer enquiries, resolve customer problems, produce quotations, maintain equipment, undertake stock takes, maintain accurate records
Initiate and conduct targeted regular sales appointments with surgeons, nurses, support staff and supply departments.
Prepare proposals and presentations based on the customer’s product / service requirements and contribute to Tender applications/processes.
Establish and maintain accurate records utilizing available Customer Relationship Management system.
Effectively liaise with Customer Service and Warehouse in regard to stock.
Management of loan equipment movements
Management of consignment stock and agreements
Attend and participate in sales meetings, product seminars and trade shows.
Capture and feedback accurate market data as required.
Ensure collaborative relationships with all Integra team members and external stakeholders
Comply with all company quality standards and procedures, regulatory requirements as well as health & safety requirements
Perform other related duties as assigned or required
Participate in events (conferences, trainings, etc) afterhours / on weekend if necessary
Travel within the country and internationally as required
1Qualification
The requirements listed below are representative of the knowledge, skill, and/or ability required for this position.
Minimum 3 years sales experience in a medical, scientific or hospital field. Operating theatre and capital sales experience preferred.
Tertiary qualification in nursing, science or the allied health field preferred
Excellent communication and interpersonal skills; ability to communicate at all levels verbally and in writing; demonstrated ability to establish and maintain effective working relationship with co-workers, customers and other stakeholders.
English proficiency- basic in listening, speaking, reading and writing
Demonstrated ability to understand and deliver excellent customer service
Proficient computer literacy
Must possess a valid driver’s license, and in possession of a car
High level of experience with working autonomously within a small team environment. This requires proactive problem-solving skills, ownership and well developed organisational skills.
Proven ability to take accountability for the quality and timeliness of their work outputs
Demonstrated ability to maintain an excellent level of reporting, documentation and organisation.
Highly self-motivated with a positive and "can-do" attitude, energetic and outcome driven, resilient and persistent when required.
Flexible and adaptable in an ever-changing environment
Strong ability to influence and negotiate successfully
Willingness and ability to learn and impart technical information
Sound judgment, creativity, initiative and innovative thinking
Professional Conduct, and understanding of, and compliance with, company policies, procedures and standards, organization’s values and culture.